Skip to content

<< Back to List

What and Where is my Customer Account Ledger?

The Customer Account Ledger will show you a history of the debits and credits on that customer account. It shows the Date, Description, and Amount of every debit and credit on that customer account. There are two places you can find the Customer Account Ledger.

To view a Customer Account Ledger from Member Records, follow the steps below:

  1. From the Main Menu, click on Member Records.
  2. Select the member for whom you wish to view the Customer Account Ledger.
  3. Click on the Accounts tab.
  4. Under Member Accounts, click on Customer Acct.
  5. On the right, you should now see the Customer Account Ledger with a history of debits and credits to the account. The Current Balance shows if the member is in collections or not.

You can also see the Customer Account Ledger in Payments and Product Sales. To view the Customer Account Ledger from here, follow the steps below:

  1. From the Main Menu, click on Payments and Product Sales.
  2. Select the member for whom you wish to view the Customer Account Ledger.
  3. Under the Products tab, you will see your Customer Acct. as a product. Below the name, you will see the current balance of the Customer Account. Click on this amount and a pop-up window will appear.
  4. In the Customer Account Ledger pop-up window, you can either click Print to view a printable version of this ledger or click OK when done.