Personalized Contact at Member Check-In
Seamless service means personal contact with your members. The key is to have some individual contact, which is not always easy – especially on a busy day. The iGo Figure Software helps provide personalized member contact with personalized greetings that display on the member welcome screen when a member scans in. The personalized greetings for some events are automated, and you can include any other greeting you can think of, such as “Happy Birthday, Mr. Member” or “Did you have a great vacation, Mr. Member?” Employees are also alerted on member scan in to special health considerations a member may have, such as high blood pressure, or any other attributes a club owner wishes.
In today’s economy a personal approach is crucial. Keep your members longer by adding a personal touch!
Cheers
Matt Z.
Source: http://www.health-club.co.uk/digital/index1.cfm?codeid=14413&CFID=18635143&CFTOKEN=14400230 Page 49-51
® are registered trademarks of Go Figure, Inc. in the United States and/or other countries. |